Finn-Rent Oy

Toimii! Edessä vuokraus jo toisen kerran.

Asiakaspalvelu 10, autot siistejä.

Siistit autot, nopea ja ystävällinen palvelu

I was very concerned about using Finn Rent on a recent trip due to all the negative reviews online. However, their low price and vehicle selection won me over, and I had a great experience! First, we needed a car with a tow hook, automatic transmission, and room for four adults during a two month rental. On previous trips other rental companies had promised such vehicles but failed to deliver causing all sorts of complications (making multiple trips, delivery charges, deferring projects, etc.). Finn Rent specified the exact make, model and features on the vehicle and delivered it to the airport for our pickup. Second, the pick-up process is different from the standard in-terminal kiosk. However, we received map one week prior to our pick-up and the cars were easy to find at the airport parking (P3, 1st floor, each under big "FinnRent" signs). We arrived about 45min early so there was no one there to give us keys. Quick phone call to a polite service agent told us that their on-site rep would be notified and be about 5min. Both the service agent on the phone and in-person rep spoke both English and Finnish. Third, we drove the car for two months all over Finland, and while we gave it a good once over it was still clearly well travelled. Bugs squashed on the front grill, dirt in the door sills and trunk lid. There were normal stone chips on the front fascia when we picked it up, the on-site rep said to ignore them, and only noted a couple of more significant paint chips on the back bumper. I'm sure driving on dirt roads we added a few more stone chips to the front fascia. We received our final bill about two weeks after return with no additional charges. I will update this review should that change over the coming months. The only reason this is not a five-star review is that the car had worn brakes (driver's side front) that intermittently squealed when we picked it up and were grinding by the time we returned the vehicle. This was extremely surprising given vehicles in Finland are required to undergo annual inspections. I called the service rep again upon return because all the designated FinnRent spots were occupied and made note of this. Unfortunately, they didn't even take down our name so I doubt this would lead to any maintenance on the car which was disappointing. Overall, a great experience and terrific value. Unless there are any further charges on the rental I plan to use FinnRent again next year.

Worst car rental company in Finland. Stay away from them. They seem cheap but they will try to charge you extra fees after the rental period for supposed damages! Absolutely absurd. They charged me for some damage they claimed I did to the car, while the car had already signs of wear and tear from before. No pictures or evidence were ever sent to me or receipt from repairing the damage they claimed the car had. I used to rent cars from them for about 3 years, but I am not renting from them ever again. They will easily go out of business soon if they keep on with these practices.

Ashamed ! More than a month after my rental ended, they debited €440 from my card (almost the entire deposit). The cause was a deflated tire, which was already there, a few kilometers after the vehicle was picked up. Result: a total invoiced of €901 (compared to an initial reservation of €460).

Cheaper than Budget, Hertz, or Avis! Very reputable agent, and easy to use website (for an English speaker). Car selection is also great, with different models at different prices.